Terms and conditions

Welcome to BAK SCENT. These terms and conditions outline the rules and regulations for the use of our online shop and the purchase of our products, including our luxurious perfumes, home fragrance, car fragrances, aftershaves, beauty products and accessories.

1. Orders and payments

By placing an order through our website, you warrant that you are legally capable of entering into binding contracts. All orders are subject to availability and acceptance. Prices for our products are subject to change without notice, and payment must be completed before goods are dispatched.

2. Shipping and delivery

We deliver across the United Kingdom and around the world. Standard dispatch and delivery times are estimates and may vary due to external factors and distance. BAK SCENT is not liable for any delays once goods have been handed over to our designated couriers.

3. Returns and refunds

Due to hygiene and safety reasons, perfumes, car fragrances, home fragrance, beauty products and accessories items must be returned unused, and in their original packaging to be eligible for a refund or exchange. Please contact us within 14 days of delivery at beeaaykay618@gmail.com or on the website to initiate a return.

4. Contact information

If you have any questions or require support regarding these terms, please contact our team at beeaaykay618@gmail.com or call +447362425802.